For some products, we can offer free samples for you

Yes, we can support shipping with customers' own DHL, FedEx or UPS account

Some products are cheap but heavy 
Some products have a large volume and  shipping fees  calculated by volume

Yes, JH offers free warehousing for your sea shipping products

Shipping cost is not fixed
It depends on weight, volume, destination country and shipping method
Our sales will quote the exact shipping charge after your products are packed well

JH doesn't offer free shipping
We provide very reasonable and competitive prices for all products

Shipping problems are relatively rare
If there is a problem, please contact with JH ASAP

Yes, JH products are guaranteed by one-year warranty with repair, refund or replacement solution

The warranty starts from the receipt of the goods

Sorry, JH can't accept cash on delivery

If you paid more than you should pay, JH will either refund or keep to your next order if you want

Yes, you can send 10-30% deposit, our warehouse will start packing, and full payment before shipping

Most customers consider JH as their agency in China
We are in charge of sourcing and logistics, not only webstore orders

JH sales will send you invoice with payment details by mail or on chat after order confirmed

Yes, you can send us the supplier infromation, we will contact with them and pay them in RMB

Yes, you can send us RMB payment by bank, Alipay and Wechat

For US dollor, we can accept by PayPal, Bank Transfer, Western Union, Aliexpress store
For RMB, we can accept by Wechat, Alipay,Bank account

Yes, we could ship your packages to them, or they can pick up your packages from our warehouse

Please check with our sales and ask them to source for you from other Taobao/1688 shops

The processing time starts when we get your payment
Usually it takes 3-5 working days
If your order includes JH stock, sourcing products, or packages from your other suppliers,usually we can ship out in two weeks